Zeta Tau Alpha (ZTA) Slate Coasters (4)
Description
Custom Zeta Tau Alpha (Zeta) Slate Coasters (Set of 4)
-Don't see a frat or sorority you need? Message us today for a custom order!
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PRODUCT DETAILS
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-Our coasters are laser engraved for a precision coaster every time. Our coasters are engraved and finished with 4 felt pads to reduce table scratching.
-Single-Sided: This will be the fraternity or sorority you select.
-Double-Sided: Get your fraternity, sorority, names, initials, dates, or other logos.
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PERSONALIZE IT!
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- We also offer the ability to customize with a logo or custom design. Please see the instructions in the personalization section and for discounted bulk pricing please send us an email at southerngreekstore@gmail.com
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TIMELINE & ABOUT US
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-Our coasters are engraved in a small Texas shop with a small team of passionate woodworkers. We care for each and every single one of our customers and products we produce and we offer a money-back guarantee if everything is not perfect
- Most orders are shipped within 2-4 business days from Texas.
- If you need to rush or order or upgrade your shipping please contact us
- Want a different fraternity or sorority? Contact us today for custom orders and bulk pricing!
Size: 4" x 4" x 4"
Shipping
General Orders
- Processing Time: Most orders take 3–5 business days to be handmade and prepared for shipping
- Shipping Time: Once ready, it will typically take 3–5 business days to arrive, depending on the carrier and destination
- Carriers: We ship via USPS and Ups. You will receive a tracking number via email once your order has been shipped.
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Tracking Activation: Please note that tracking may take up to 24 hours to become active after you receive the tracking email.
Bulk Orders
- Processing Time: Bulk orders require mire time to craft and process. Please allow 7-14 business days for production.
- Shipping Time: Once completed, bulk orders will also take 3–5 business days to ship via USPS or UPS.
- Tracking Activation: Similar to general orders, tracking may take up to 24 hours to update.
Where's my package?
- Tracking Updates: Once your package has shipped, we have access to the same tracking information as you. If the tracking shows that your package is stuck or delayed, we recommend reaching out to USPS or UPS directly for more information.
- Lost or Stuck Packages: If your package has been stuck for an extended period or is marked as lost, please contact us so we can assist you with a replacement. Need Assistance? If you have any additional questions or concerns about your order, don’t hesitate to reach out to our team. We’re here to help!
- If your package has been marked delivered, but you did not receive a delivery, wait a few days to see if the shipment shows up. We also recommend checking with neighbors nearby for delivery errors. We are not responsible for delivery driver errors or for packages stolen after delivery.
HOLIDAY SEASON
During the holiday season (late November through end of December), fulfillment times are slightly longer and a notice will be posted during the holiday season to inform customers of holiday order deadlines.
Returns and exchanges
Do You Accept Returns or Exchanges?
Unfortunately, because our products are custom-made, we are unable to accept returns or exchanges. Each item is handcrafted and personalized specifically for you, making it unique and non-refundable.
What If My Item Arrives Damaged or Incorrect?
If your item arrives damaged or there is an issue with the personalization, we’ve got you covered! Simply reach out to us, and we will make it right. Depending on the situation, we will either:
• Provide you with a return label to send the item back, or
• Send you a replacement item free of charge.